Frequently Asked Questions
The following is a brief list of questions many of our print and copy customers have. If your question is not answered below, feel free to contact us for clarification.
How long will my project take?
Your complete project may have just one, or several processes and each one will need to be scheduled with other work in-house. For an estimate specific to your project, please contact us. For a general overview of print and copy shop scheduling, read our scheduling tips.
Do I need to come to your store in person?
You are welcome to visit our store at 5330 Montebello Lane in Colorado Springs, but it isn't always necessary. You can send your digital print-ready files via email, or fax over a rough draft for professional graphic design. Then we can print or copy, finish and deliver your completed project directly to your local Colorado Springs address or ship it anywhere it needs to go.
There are occasions when it is helpful to be here in person: you might want to see a sample of the paper to be used, or bring us a printed sample to match; when matching ink colors for printing, it can help to see them in person; and you may want to see and approve a specific piece of your order before additional processes are begun. Of course, we may be able to mail most of these items back and forth, but it will add to the turn-around time for your project.
When do I have to pay for my printing?
We require full payment in advance for business cards, resumes, and any project that has special order paper or components. All other orders require a minimum 50% deposit when the order is placed, with the balance due at completion. In the case of graphic design or other components that do not have fixed pricing, we will make an estimate of the final price, then adjust the balance due when the price is finalized.
What forms of payment do you accept?
We accept Visa, Mastercard and American Express, as well as cash. If you expect to do regular business with us, you may want to apply for in-store credit. Talk to one of our staff for more information.
Where are you located?
American Printing and Copying is located on 5330 Montebello Lane. For more details, visit: Map & Directions.